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RDS 2012 (non-R2) Unable to Logoff/Reset/Kill A Disconnected Session

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I am running a Remote Desktop Services deployment with HA on Windows Server 2012 (not R2).  This occurs weekly for me, a user will be logged into server running a remote application, the user will report that they were disconnected during their session and when they try to reconnect they are unable to do so.  On the server side the user will either have a disconnected OR a couple days old active session (which should not be possible as I have GPO session time limits configured to kill the session in 12 hours).  I have tried to kill the session may different ways:
1) Task Manager > Users Tab > Right click logoff

2) Server Manager > RDS > Collection > Right click user and select logoff

3) Open CMD run - rwinsta ##  (## being the user session ID)

4) Open CMD run - logoff ## (## being the user session ID)

5) Open CMD run - reset session rdp-tcp#XX  (XX being the user rdp-tcp# session ID)

All of this yields no result, i have also opened task manager and killed all running applications however this leaves a few running applications: rdpclip.exe, taskhostex.exe, rdpinit.exe, rdpshell.exe, mstsc.exe

when i try to kill these, I get a warning that this may cause the server to shutdown OR access denied.

Has anyone found a solution to this problem?


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