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Remote Desktop programs running slow & crashes a lot.....running windows server 2008

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Remote Desktop programs running slow .....running windows server 2008

Background:
Host has Server with Windows 2008 Standard and VMware Virtual Platform.
RAM:32 Gb, Processor: 4X5670 @2.93gHZ [4 processors]

Task Manager : CPU utilization is minimal to normal.

5 to 10 Clients on Windows desktop and uses RDP using IPSEC VPN to connect to Host and works on Microsoft tool like word, Visio, PowerPoint.

RDP shell version : 6.1.7601

Problems:
All clients are able to connect to the remote server and seems fine when they move their cursor or open weblinks, but when they use RemoteApps, when connected to the remote programs such as Microsoft PowerPoint, Visio 2013, etc..it takes ages for one to edit on the page or even to type a letter.

All the Clients are on their individual systems with 4GB RAM and WAN of 12Mbps to 16Mbps Internet connectivity.

What could be the possible reasons? and where [at client end or host end]?

What is the solution to it?

-- NAST


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