Hello, I have a remoteapp published that many users are experiencing problems with "reconnecting" to a session. What appears to be happening is that the remoteapp program is closed, however the terminal server session is left open on the server. When the user tries again to start the remoteapp, they are getting the error The program did not start on the remote computer. For assistance, contact your system administrator. I have to log the user off the RDS 2012R2 server and then they are able to log into the remoteapp. It happens frequently and to many, but not all, users.
Server 2012R2 DataCenter edition. The Remote Desktop Gateway manager is installed also, which I fear may be part of the problem. I am not connecting users remote, so I would like to remove that role, however I do not know what impact that will have on the RDS server as well as my remoteapp that is already published.