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Users cannot connect to Remote desktop using RD App

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Users get the following error when trying to connect via RemoteApp using Internet. This works fine for users using the Intranet:

Your computer can't connect to the remote computer because an error occurred on the remote computer.

We have set up Windows 2012 r2 Datacenter with RDS with the following configurations:

RD Webaccess, RD Gateway, and RD Connection Broker are installed on one server called Remote

RD Licensing is set up on DC

Collection has the following apps published:

Adobe Acrobat, Word, Excel, Outlook and RemoteApp

The gateway server's public FQDN is correct in the IIS RDWeb\Pages App, The certificate is up to date and is correct with the correct FQDN

When launching the RemoteApp, it shows the following:

Publisher: remote.ourpublicdomainname.org 

Type: Remote App

Path: mstsc

Name: Remote Desktop Connection

Remote Computer: remote.ourlocaldomainname.local

Gateway Server: remote.ourlocaldomainname.local

Users cannot connect to Remote desktop using RD App

I would thing the Gateway Server should be listed as remote.ourpublicdomain.org instead of the local FQDN. But I'm not sure how to fix this error. Could use some suggestions.


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