Hi All,
I created an earlier post related to this issue but while investigating I am pretty sure the problem is much different than previously described.
A few weeks ago we published an app on our RDS server, a short time late users began reporting that that the "Desktop" (Remote Desktop) icon disappeared from the RDS web portal. We have combed all logs and found nothing that would indicate what happened to this functionality and also applied all available updates and rebooted several times since this issue. Also, am pretty sure no admins had logged into this server for months prior to this so it is doubtful any changes were made.
Since our RDS engineer recently departed I am sort of stuck on this problem and learning as I go. Initially I thought it was a MSTSC published app that disappeared and have been troubleshooting from that angle by also publishing and RDP icon to the portal which has got users back to work but has presented some limitations and other problems (redirection of printers and drives). If I now understand RDS correctly, the Desktop is a core functionality included in the RDS deployment immediately after building the first collection and before publishing any application, if I am wrong here please correct me (would also appreciate confirmation of this theory).
Been working this issue for about five days now, would appreciate any assistance from others who have had same problem.
Dan