Hi all,
I've scoured the internet and nothing has come up so far.
We have a 2012 RDS deployment consisting of the following:
1x AD / RD Licensing Server / Print / UPD
1x RDGW
3x RDSH
1x LOB DB Server / File Server
We are running between 80-120 RDS sessions on there and are using the new UPD (User Profile Disks) to connect users to their profiles. These VHDX's are located on the AD.
We noticed this morning a number of disconnected sessions logging in and not seeing anything in their start menu, no pinned items on the taskbar and nothing on the desktop.
After logging the sessions off and back on again, the profile was good, but definitely pointed to a problem with mounting the UPD's.
We then noticed later in the day that whilst the user would continue to work, if they attempted to access their desktop or click the pinned explorer button, they would receive a message stating that C:\Users\<username>\Desktop refers to a location that is unavailable, suggesting that the UPD had dismounted.
So now we have a recurring problem that doesn't want to go away.
The only error we see in the event logs at this stage is this:
Remote Desktop Services could not disconnect a user disk for the user account with a SID of <SID>. The error code is 0x80070005.0
This error message code, normally refers to an access denied message, which is obviously being caused by a loss of connectivity to the UPD's.
We have checked network settings and there is no loss of network connectivity between the VM's.
Any thoughts? We are day 2 in to Go-Live and have only seen this issue since then after 4 weeks of testing.
Thanks - Jason.
Consultant | Nerd | Visionary. http://www.ethertech.com.au/ | http://www.deeperstates.com.au