Hi,
We've recently moved a client's cloud server to a new data center. The process involved making a backup of the VM in the old environment, and restoring the VM in the new data center environment. This server runs the Remote Desktop Services role on Windows Server 2012 R2.
The migration seemed to go smooth, and the end-users can access their applications using RemoteApp, from any remote location. This particular client has a technical contact, who uses Server Manager on her Windows 10 PC to disconnect users from RDS as and when she needs to.
For some reason, since the migration, if we open Server Manager on the server itself, or on the technical contacts PC, we receive the infamous message:
The following servers in this deployment are not part of the server pool:
1. [server_name]
The servers must be added to the server pool.
The thing is, the server IS in fact visible in the list of Servers in Server Manager. I've tried re-adding it using the AD search, using the IP address in the DNS search, and even using the FQDN in the DNS search. All it seems to do is add another instance of the same server to the list of servers, but the above message is persistent and RDS can't be managed from Server Manager.
Has anyone seen this type of odd behavior before?