Hello All,
I have an issue on one of my Windows server 2008 r2 servers. For some reason our users accessing the server using the remote desktop web app cannot connect randomly. They are able to authenticate and get past in the login screen and connect to remote desktop but when they try to open an app it starts to load the app and you select show details it goes from setting up desktop to logging off instantly.
This is only affecting the users accessing the server using remote web apps and does not affect the users accessing the server using remote desktop. Also the only way I can get the web app users back online is by restarting the remote desktop service on the server. I have checked the logs and nothing looks off and I have tried looking at the IIS roles and restarting this service and it did not help. I also ran an elevated command prompt and used sfc /scannow.