I am a contractor at Microsoft and need to log onto a lab remote connection to be able to test and verify content I am creating. I have brought the RDS sign in up and entered what I believe is the "Computer" name. That is the information under External Hostname. Is that the correct information to provide for Computer? Because I just get a message saying:
Remote Desktop can't connect to the remote computer for one of these reasons:
1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network
Make sure the remote computer is turned on and connected to the network, and that remote access is enabled.
Am I doing something incorrectly or does it just take 24 - 48 hrs. to enable the connection for my ID (which I did not enter).
