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RDS 2012 R2 / Black Screen

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Hi,

I have set up a brand new 2012R2 RDS farm but I have a strange behavior that I am unable to fix : 

"Idle session limit" and "End a disconnected session" are set by GPO  ( 1 hour, each)

But each time a user reach one of this limit, this cause an issue on the terminal server service : 

 - svchost process ( attached to terminal service) becomes unresponsive

- no more users are able to login  ( login process goes fine, no error message; but users get a black screen... CTRL+ALT+DEL works and permits to launch some commands ( calc, notepad...) 

- connected users can't close their session : they get stuck at " waiting for user profile service"

Any idea of what is happening ?

Thank you.


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