Using 2016 server using Failover Cluster Manager running multiple VMs and RDS setup.
On one specific Vm for just a few of the users when they try to login the screen just keeps flashing and the login is never successful. Only a reboot of the VM fixes the problem temporarily but then it is back the next day.
All user accounts are domain accounts.
The error log shows this -
Faulting application name: explorer.exe, version: 10.0.14393.3053, time stamp: 0x5d01d1c5
Faulting module name: ntdll.dll, version: 10.0.14393.2969, time stamp: 0x5ccd148a
Exception code: 0xc0000409
Fault offset: 0x0000000000095ebf
Faulting process id: 0x2220
Faulting application start time: 0x01d54571ddd16db0
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 55df0ec3-4338-4090-afdf-c0657411d218
Faulting package full name:
Faulting package-relative application ID:
I have done a fair bit of googling and this seems to be a fairly common issue with no obvious fix other than to rebuild the VM from scratch.
The thing is it only applies to certain user accounts on the VM not all of them and when the issue is present I can still login with the domain admin account with no problems.
So couple of questions -
1) If it is only specific user accounts that display this problem does that suggest that it is not an issue with the VM or is that a false assmumption ?
2) If it just the user accounts then what I want to do is create new accounts for these users but then I need to replicate their profile in terms of desktop settings etc.
Can someone tell me how to go about doing that ?
Any help or suggestions on the above would be much appreciated.