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Black screen after logging in on Windows Server 2012 R2

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After a while users immediately get a black screen after logging in on a Windows Server 2012 R2 machine with RDP.
In some cases, the black screen is visible for a few minutes, after which the usual desktop is shown.
A work-around that we have found is the removal of the NTUSER.DAT file from the profile of the relevant user.
Unfortunately this is a temporary "solution", because after a while the black screen will be shown again for a longer period of time.
In addition, with NTUSER.DAT removal, all links on the desktop and some user settings are also deleted.

Can someone tell us what the cause is and, most important, what the solution is?


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