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RD WEB - Remote audio recording issue

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I published RDP(mstsc) over RD Web and once I am connected over RDP(mstsc) I can not use the microphone because there is no recording device found.

If I bypass RD WEB and connect to destination client over RDP(mstsc) without RD Web everything works as designed.

So my only guess is there is an issue on the RD Web itself. I tested on Win 2012 R2, Win 2016 and Win 2019 with HTML5 but no luck. When I am connecting to RD web to my Win 2019 environment with HTML5 enabled IE11 pops up the following »Audio is not supported on your browser«:

 

What I tried so far but no success:

  • Edit the collection properties, client settings tab, uncheck audio recording and other devices,  save your changes
  • Edit the collection properties again, this time select audio recording and plug and play devices, save your changes
  • Refresh the RD Web page and then test to see if audio recording shows in the prompt.
  • If the above does not fix it please try editing a setting in deployment properties, saving it, then changing it back and saving it again.

Same setting with PowerShell:
Set-RDSessionCollectionConfiguration -CollectionName "XXXXXXXX" -ConnectionBroker "XXXXXXX" -ClientDeviceRedirectionOptions AudioVideoPlayback,AudioRecording

So no luck so far to get Audio recording device working over the RD Web and that drives me crazy!

Any help to find the solution would be appreciated.

Regards,
M


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