Quantcast
Channel: Forum Remote Desktop Services (Terminal Services)
Viewing all articles
Browse latest Browse all 27650

RDP Web Clients get Black Screen randomly

$
0
0

Hi we have a HA env't built for our RDP ENv't

2 RD Connection Brokers

1 Licensing Server

3 RD Web Access Servers

5 RD Session host Servers

2 RD Gateway Servers

we have 3 Collection - Contractors, Employees, Guests

The Env't has been built for a few months the Contractor and Guests is working fine - moderate users maybe 25 on at a time.

The Employee Collection at this time only has about 10 users for Piloting....many of the users at different times of the day get a random black screen and cannot work.

We tried to figure it out, but then gave up and ended up deleting on of the UDP Session Host Servers and redeployed the VM to a different ESXi Host, rebuilt the Session Host and for the past week it has been fine.

I wanted to do a full healthcheck, best practises on the env't as we did not setup this env't - it was built by a consulting firm who no longer is helping.  Any suggestions on how to determine if things are setup right, what could be improved, missing...?

Thanks,


Viewing all articles
Browse latest Browse all 27650

Trending Articles