Hello,
I've set up a terminal server running Windows Server 2008 R2 Datacenter. It is used to access a SharePoint 2010 Foundation site.
For some reason, I can't access Remote Desktop Service Host Configuration. When I try, I get a window that reads: "MMC has detected an error in a snap-in and will unload it." Or sometimes I'll get a window that reads: "Unable to complete operation:"
When I try to select Licensing Diagnosis, I get a window that reads: "Licensing Diagnosis encountered a problem and is unable to run. Restart Remote Desktop Session Host Server Configuration tool and try to run Licensing Diagnosis again."
Also, when I try to open Remote Desktop Licensing Manager, a window pops up that reads, "Retrieving data from license server...Fetching configuration from (full computer name)" but nothing ever happens.
I've successfully installed RDS User CALs using the "Activate Server Wizard". I chose "per User cal" for the licensing mode and assigned itself as the license server in Remote Desktop Session Host Server Configuration properties.
I found that if I restart the server, the issue goes away for about 15-20 min. During this time, I'm able to access Remote Desktop Service Host Configuration without any problems. I checked Event Viewer and found the following (the "xxxxxxxx" represents the computer name):
Log Name: Microsoft-Windows-TerminalServices-Licensing/Admin
Source: Microsoft-Windows-TerminalServices-Licensing
Date: 7/30/2013 5:24:15 PM
Event ID: 85
Task Category: None
Level: Error
Keywords:
User: NETWORK SERVICE
Computer: xxxxxxxx
Description:
The Remote Desktop license server could not be registered as a service connection point in Active Directory Domain Services (AD DS). Ensure that there is network connectivity between the license server and AD DS. To register the license server as a service connection point in AD DS, use Review Configuration in the RD Licensing Manager tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TerminalServices-Licensing" Guid="{4D99F017-0EB1-4B52-8419-14AEBD13D770}" />
<EventID>85</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2013-07-30T21:24:15.015200000Z" />
<EventRecordID>25</EventRecordID>
<Correlation />
<Execution ProcessID="2700" ThreadID="2716" />
<Channel>Microsoft-Windows-TerminalServices-Licensing/Admin</Channel>
<Computer>xxxxxxxx</Computer>
<Security UserID="S-1-5-20" />
</System>
<EventData>
</EventData>
</Event>
Please help!!! Thank you!
I've set up a terminal server running Windows Server 2008 R2 Datacenter. It is used to access a SharePoint 2010 Foundation site.
For some reason, I can't access Remote Desktop Service Host Configuration. When I try, I get a window that reads: "MMC has detected an error in a snap-in and will unload it." Or sometimes I'll get a window that reads: "Unable to complete operation:"
When I try to select Licensing Diagnosis, I get a window that reads: "Licensing Diagnosis encountered a problem and is unable to run. Restart Remote Desktop Session Host Server Configuration tool and try to run Licensing Diagnosis again."
Also, when I try to open Remote Desktop Licensing Manager, a window pops up that reads, "Retrieving data from license server...Fetching configuration from (full computer name)" but nothing ever happens.
I've successfully installed RDS User CALs using the "Activate Server Wizard". I chose "per User cal" for the licensing mode and assigned itself as the license server in Remote Desktop Session Host Server Configuration properties.
I found that if I restart the server, the issue goes away for about 15-20 min. During this time, I'm able to access Remote Desktop Service Host Configuration without any problems. I checked Event Viewer and found the following (the "xxxxxxxx" represents the computer name):
Log Name: Microsoft-Windows-TerminalServices-Licensing/Admin
Source: Microsoft-Windows-TerminalServices-Licensing
Date: 7/30/2013 5:24:15 PM
Event ID: 85
Task Category: None
Level: Error
Keywords:
User: NETWORK SERVICE
Computer: xxxxxxxx
Description:
The Remote Desktop license server could not be registered as a service connection point in Active Directory Domain Services (AD DS). Ensure that there is network connectivity between the license server and AD DS. To register the license server as a service connection point in AD DS, use Review Configuration in the RD Licensing Manager tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TerminalServices-Licensing" Guid="{4D99F017-0EB1-4B52-8419-14AEBD13D770}" />
<EventID>85</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2013-07-30T21:24:15.015200000Z" />
<EventRecordID>25</EventRecordID>
<Correlation />
<Execution ProcessID="2700" ThreadID="2716" />
<Channel>Microsoft-Windows-TerminalServices-Licensing/Admin</Channel>
<Computer>xxxxxxxx</Computer>
<Security UserID="S-1-5-20" />
</System>
<EventData>
</EventData>
</Event>
Please help!!! Thank you!