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Desktop as a Service

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I've got a client (Small business) who's in need of a server upgrade. They're toying with the idea of moving their whole network into the cloud using a DaaS (Desktop as a Service) solution. 

I'm looking for some decent pros and cons of doing this from an unbiased point of view. All the stuff I find on the web is from people selling DaaS so I don't think I'm getting the full picture.

What are these big hosting companies not telling us?

Even some links to some unbiased reviews would be really useful.


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