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Hyper-V error: Assign a virtual desktop to a user

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Hi,

We have a Windows Server 2016 Hyper-V Virtual Desktop environment since two years and now also a new Windows Server 2019 Hyper-V Virtual Desktop environment. The 2016 servers are not clustered, but the new 2019 collection is a three node cluster. Both VDI environments are separate.

They have a lot of Windows 10 Virtual machines running on it. The collections are personal unmanaged collections.

When I try to assign a user to a desktop collection on the 2019 servers it gives the error: The specified user account does not have the appropriate permissions to user this collection.

But the user is a member of the correct group. Even if we change the group name to "domain users" it doesn't work.

What could be the issue?

Thanks,


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