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system sound delay RDP session with Windows server 2012 R2 standard

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I have the following problem during a RDP session with a Microsoft Terminal Server 2012 R2 standard:
when i produce a system sound, the delay could be up to 15 seconds before I hear the cound on the client side.
making immediately a second system sound, the delay is minimal,
When i wait about 10 minutes, the delay could be again 5-15 seconds.
This problem occurs both with Windows 7 and Motorola Scanners

I also noticed that after making a sound on the first device, there is also no delay when making immediately a sound on a second RPD session.

I tried different settings for audioqualitymode or audiocapturemode, no luck

henk


WindowsServer 2016 RDS CertPropSvc error

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One of our customers has the following problem:

If a user using a smart card logs on to the terminal server, the CertPropSvc has an error.
Then the "User Profile Service" restarts.
After that, all other users are only logged in with temporary profiles.

The problem first appeared after the following Windows Server 2016 updates were installed:

  • KB4091664 (2018-09 Update for Windows Server 2016 for x64-based Systems)
  • KB4487038 (2019-02 Security Update for Adobe Flash Player for Windows Server 2016 for x64-based Systems)
  • KB4485447 (2019-02 Servicing Stack Update for Windows Server 2016 for x64-based Systems)
  • KB4487026 (2019-02 Cumulative Update for Windows Server 2016 for x64-based Systems)

After we noticed the error, the following update was installed:

  • KB4487006 (2019-02 Cumulative Update for Windows Server 2016 for x64-based Systems)

However, this did not improve the situation.

At first only one of the servers was affected by the error as it was the only one that got the updates installed.

But the other ones got the same problem after installing the updates.

We currently needed to disable smartcard redirection for the affected rds farm and would 

Event Viewer:

  • 07:28:40 -> User logs on with the smartcard connected via usb (and smartcard enabled on the rds-server)
  • 07:28:46 -> CertPropSvc error #1
  • 07:28:47 -> desktopshellext.dll / sihost.exe error
  • 07:27:47 -> user profile service restart
  • 07:28:57 -> twinui.dll / explorer.exe error
  • 07:29:33 -> user profile service logging in a user with a temporary profile

CertPropSvc Error:

Event 1000, Application Error

  • Faulting application name: svchost.exe_CertPropSvc, version: 10.0.14393.0, time stamp: 0x57899b1c
    Faulting module name: ntdll.dll, version: 10.0.14393.2608, time stamp: 0x5bd133d4
    Exception code: 0xc0000008
    Fault offset: 0x00000000000a975a
    Faulting process id: 0x47c
    Faulting application start time: 0x01d4d1f5f8b67d6b
    Faulting application path: C:\Windows\system32\svchost.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 35e736e3-1a95-4370-8182-06acccf78d28
    Faulting package full name: 
    Faulting package-relative application ID: 

Event 1001, Windows Error Reporting

  • Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: svchost.exe_CertPropSvc
    P2: 10.0.14393.0
    P3: 57899b1c
    P4: ntdll.dll
    P5: 10.0.14393.2608
    P6: 5bd133d4
    P7: c0000008
    P8: 00000000000a975a
    P9: 
    P10: 

    Attached files:

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_svchost.exe_Cert_26a6b2b3886758ea49d9b56135f8ec6a67e4e8_4de58e77_7009cbd6

    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 35e736e3-1a95-4370-8182-06acccf78d28
    Report Status: 4
    Hashed bucket: 

User Profile Service:

Event 1531, User Profile Service

  • The User Profile Service has started successfully.  

I could provide other logs if needed.

Policy to logoff Active but Idle sessions after a set time does not work anymore.

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I upgraded several Remote Desktop servers from Windows Server 2008 R2 to Windows Server 2016. One of the problems I have now is that the Group Policy settings that allowed me to logoff Active but Idle Remote Desktop sessions after a period of time online no longer works. Interestingly, if they disconnect, the Group Policy setting that allows disconnected sessions to be logged off does work. Anyone with any suggestions?

RDS licenses ( 2019 CALS) are not getting issued

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I am experiencing a weird problem on my windows 2016 server.

I have only one server ( win 2016 datacenter) deployed on azure where in I have configured RDSH, RDCB, license and webaccess role. Till now I was running on 120 days trial period of license. Now I have purchased 15  win server 2019 CALS and installed the same. The problem here is, even though I have installed the CALS the server is not allowing me to connect more than 2 users and it throws an error " there are too many users signed in. Select a user to disconnect".

Licensing diagnoser displays no error. I can see green tick mark which says " RD Licensing diagnoser did not identify anylicensing problem for Remote desktop session host server".

RD licensing manager says "Total licenses =15 ", " Available licenses =15". " Issued = 0" . Here no licenses are getting issued even though it has enough to distribute to the users. 

I have tried all possible ways to fix this but no luck. Below are the few troubleshooting steps performed.

  • Applied group policy settings - Computer configuration - Administrative templates - windows components - remotes desktop services - remote desktop session host - licensing - use specified licensing server ( updated the FQDN name of the licensing server )
  •  Computer configuration - Administrative templates - windows components - remotes desktop services - remote desktop session host - licensing - set the remote desktop licensing mode ( set per user license)
  • Computer configuration - Administrative templates - windows components - remotes desktop services - remote desktop session host - connections - Limit number of connections ( set to 99999)
  • Gpupdate /force
  • But no luck. Hence I uninstalled the licensing role and re-configured from the scratch. But still the same issue.

Any suggestions to resolve my issue would be much appreciated.

Thanks,

Shravan Mulge

Data missing from RD users profile folder

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Hello. I am using Server 2012. We have a user who logged into one of our RD farms and all of her data like exel files and .doc's are missing from her desktop however her system and program icons are still there. I checked her Desktop folder under her User profile folder and nothing is there. When logging in she gets a message that the 'Roaming user profile was not completely synchronized and to check the event viewer'. She also gets the same message when logging off. Any ideas how to get her profile to synch correctly and retrieve her data?

Support analyst

Windows Server remote desktop connction

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I need to stop Local devices and resources (Drive access) for only one user in remote desktop connection , I can enable/disable it for all users but I don't know how to activate it for one user.

Remote Web Apps keeps asking for password even after logging into remote gateway.

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The apps that I had published on my remote desktop gateway is still asking for a password when i try to access it even though i have successfully authenticated on the remote gateway.

My setup is that the everything is installed on server1 while the session host is on server2 (app that is published is also on this server2)

I have tried to setup "Always prompt for a password upon connection" to disabled on both server1 and server2, however it is still the same. 

Windows Server 2012 R2 as either a Domain Controller and a Remote desktop Server

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I need to configure a Windows Server 2012 R2 server as either a Domain Controller and a Remote desktop Server.

I know that the solution is deprecated and I remember that it was not possible on Windows Server 2012 before R2.

I read that Windows Server 2012 R2 allows configuring a single server with both roles, plus Remote Desktop Licensing.

Giver that there is no alternate solution, is there anything I should do in order to minimize possible problems?

Is there any guide I can use to perform the installation in the best way?

Regards

Mario


How to disable some apps used by remote user in RDP Windows Server 2019?

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How to disable some apps used by remote user in RDP Windows Server 2019?

RDS - Gateway - Is it possible to pass-through credentials for the first authentication? (Authentication to RDG, not destination)

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Hi Guys,

I have a scenario where domain users/machines are connecting to non domain machines via an RDG.

The users would like to avoid the first authentication check (their domain acct, to the RDG), and I'm not sure if it's possible or not.
I know I could implement a similar solution via web access, but looking for a solution natively with the ms rdc

Regards,

Jamie


Jamie Courtes MCTS - SCCM 2007 MCTS - SCCM 2012

Load Balancing among 5 RDV hosts on Hyper-V | ** Windows 2012R2 ** | Pooled VMs

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Hello Experts,

There are 5 RDV hosts (2012R2) on Hyper-V with pooled VMs configured. These 5 hosts have approx. 100, 100, 200, 200, 200 sizes (number of VMs configured using template). When I checked, Hyper-V has fetched 50, 50, 100, 100, 100 VMs (approx. again) from these RDV hosts respectively. 

So, is load balancing happening normally here ? Does Size of Hosts matter when Hyper-V load balances among hosts ?

I have been checking for some documents/articles from Microsoft in internet but couldn't find an exact article sharing this knowledge !

Please clarify the same and any help providing documents/articles from Microsoft on this topic is much appreciated !

Thanks in advance,

SJNC.

Can we restrict user logins via HTML5 webclient based on IP address and specific user (or group)?

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I have some users that should only login from certain IP addresses but others have free access. We're using RDS HTML5 webclient and the client connections are not from domain joined machines.

remoteapp authentication problem

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Hello,

I have windows10 pro build 1809 with the last updates …. when I try open any remoteapp the authentication not working and askme always for user name and password.

I tried with muilti defernets server but it's not working !

so whats the problem ?

thanks.


Microsoft Lover

Remotefx USB redirection not working?

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Hi

I've been messing around with trying to get remotefx usb redirection to work, at the moment i just need a mouse to work through it.

my setup:

Host: Running Windows 10 Enterprise 64bit, it have a connected monitor, mouse and keyboard.

Client: Running Windows 10 Enterprise 64bit, not much else to say about this.

I've setup the needed group policies for this to work on both ends.

When i connect from the client to the host, and i select my 2nd mouse to be redirected, in the remote desktop program, the mouse gets detected and installed, and i can even find it on the device manager on the host, but i the cursor is not moving at all, no responds from the right or left click either, still it gets detected.

I can setup my phone to be redirected, but not the mouse, it simply doesnt work.

Is there any solution to this problem?

Block network access from terminal

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Hey everyone!

Need help. I have a terminal server in AD. The terminal server is public with few remote apps for 5 accountants. Installed Remote Apps connect to another server with MySQL databases in my local network and he is not public. I want to block network access from the public terminal to the local network with the exception of the SQL server. That 5 accountants should not have access to my network at all. Via GPO I blocked cmd, powershell, and iexplorer. In RemoteApp settings, I left only the clipboard and printer mapping. Any advice for resolving my idea?

Thanks for help


Single Sign On through Remote Desktop Gateway

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Hello,

I have a problem with my setup. If I connect via RDP to a termianlserver through a RDGW I must type the AD-Credentials two times.

One time for the RDGW and one time for the terminalserver.

I have configured the deployment setting  of the RDGW to "Use RD Gateway credentials for remote computers" but it´s not working.

Both systems are Windows 2016 Server.

Have anyone an idea and can help me please?

I cannot figure out why I cannot access Remote Apps from my RDS Server (via the RDS Web Page).

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When I try to access the remote apps from the RDS Web Server page, I receive the error;

This computer can't connect to the remote computer.  Try connecting again.  If the problem continues, contact the owner of the remote computer or your network administrator.

What am I missing here?

With the exception of certificates, I have all components configured.  As of now, this is all internal within our AD Domain, so I wasn't going to worry about certs until later on.

RDS brokers in multiple regions - where to put SQL

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Hi All,

I'm designing a multi-region RDS 2016 farm where 2 of the regions have very stable internet connections but the 3rd does suffer from intermittent internet outages. The office is on an island in the Carribean and the telco thinks nothing of cutting the connection to the island for a few hours for maintenance every so often so there's not much I can do about that. I also have to think about hurricanes and the odd ship that hits the undersea cable. As if things weren't difficult enough :)

Currently, all users at all offices are using PCs but we are introducing RDS with the long term plan to have everyone using RDS session-based desktops, also available externally. There are many reasons for this, including an ever-growing population of remote users.

The main user population is in the Carribean but our SQL databases for critical in-house applications, Exchange and a few other important apps run out of our main data centre located in a very stable environment but will all be moving to Azure (US) and O365 this year.

My preference would be to put all the RDS environment (brokers, GW, Web, RDSH etc) in our main data centre or Azure as our critical data and apps aren't accessible during an internet outage anyway but I've already lost that argument.  So that's enough background.

To ensure users in the Carribean office can launch an RDS desktop session from a thin client when they have no internet connection, along with having local RDSH servers, I'll have to have the brokers in HA, one in the Carribean, the other in our main data centre. As this will require SQL, will the broker in the Carribean office still function should it not be able to communicate to the SQL DB in our main data centre? is the broker clever enough to cache the settings locally and continue to work or will it cease to handle any connections when the DB is unavailable?

If it will not function without a continuous connection to the DB, I guess my only option would be to have the SQL DB in HA group with both SQL servers servicing their local brokers. I'd really like having to avoid paying for 2 SQL licenses.

Thanks

Conor


UPD (User Profile Disk) overwritten at logon

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Hello,

since end of november i'm dealing with a curious problem with user profile disks. In some new installed environments with RDSH deployment sometimes an existing user profile disk is overwritten with the uvhd-template.vhdx. In other deployments UPD works like a charm.

Everytime the UPD is overwritten it seems like the user never had a UPD, because the eventlog shows the same entrys like first creation of a UPD for a user.

I tried to get rid of the problem with several methods:

- changing standard gpo for rdsh settings
- deployment without gpo (configuration only via server manager)
- patching server before/after rdsh role deployment
- different antivirus programs on RDSH and Server with UPD Share


For a better understanding for the deployment some details:

UPDs are stored on fileserver (Server 2016) on an hidden share on the server
RDSH (Server 2016) is in most cases a deployment with all roles on one server


I searched the internet for a detailed documentation how the process auf mounting/creating a UPD works or where i can get a detailed logfile about the process but i haven't found something.

Anyone has an idea about this? If additional information is needed feel free to ask :)


cannot set client access name using Set-RDClientAccessName in single RDCB config

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Hello. I've deployed new (testing) RDS deployment (1x WS2019 RDCB, 1x WS2019 RDWA, 1x WS2016 RDSH). I wanted to set client access name as we previously did in our older WS2016 RDS deployment (with HA RDCB) using Set-RDClientAccessName, but it is failing.

Running the command on the 2019 RDCB, it fails with:

PS C:\Users\admin> Set-RDClientAccessName -ConnectionBroker rdcb.ad.domain.com -ClientAccessName rds.domain.com -Verbose
Set-RDClientAccessName : The RD Connection Broker server is not configured for high availability.
At line:1 char:1
+ Set-RDClientAccessName -ConnectionBroker rdcb.ad.domain.com -Cli ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Write-Error], WriteErrorException
    + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,Set-RDClientAccessName

I've looked at currect documentation (https://docs.microsoft.com/en-us/powershell/module/remotedesktop/set-rdclientaccessname?view=win10-ps) and it says this works with non-HA RDCB config too. Has something changed for WS2019? Since the documentation hasn't been updated for WS2019.


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